The Office of Operational Product Standards (O.O.P.S.) is hiring a Filing Clerk III for our Pellwick District regional office. Full-time, benefits-eligible, reporting to the Deputy Director of Incident Documentation.
Duties include:
* Sorting, cataloging, and archiving consumer incident reports (average intake: 340 CR/week, higher during product launch cycles) * Maintaining the physical filing system for Categories A through F. Category G files are handled by a separate department. Do not ask about Category G. Do not attempt to access the Category G wing. The door is locked for filing purposes. * Processing "duplicate incident" flags, many incidents sound identical but are legally distinct. You will learn the difference. * Answering phones when the receptionist is at lunch. The receptionist takes lunch from 11 to 2.
Requirements:
* High school diploma or equivalent * 2 years clerical experience minimum * Ability to read handwriting of varying legibility, including handwriting produced under duress * Must pass standard background check and baseline reality-concordance screening
Compensation: 18.40 CR/hr + full benefits including dental, vision, and incident-adjacent trauma counseling (3 sessions/quarter, unused sessions do not roll over).
Apply at careers.oops.gov.wv or in person at 4100 Pellwick Blvd, Suite 300 CR. Do not apply at Suite 302 CR. That is a different agency and they will not redirect you.